Survey on IW:LEARN Services 2008

One of the aims of the IW:LEARN team is to help GEF IW projects do business better. In pursuit of this goal, an online survey was developed to determine the needs and preferences of its stakeholders and users, and to assess the effectiveness of its services, including its knowledge base, http://www.iwlearn.net, and knowledge products.

The online questionnaire consisted of only 12 questions about iwlearn.net, and an additional 3 questions for GEF IW project managers and 11 questions for users of the IW:LEARN Web Toolkit. The online survey ran from 29 August to 15 September 2005.

To access full details of the survey questionnaire, please click here.

To read for more results of the survey, please click here: Survey Results (as of 15 September 2008).

Information and Communication Technology Needs survey 2004 - 2005

Highlights for the "Information and Communication Technology Needs survey 2004 - 2005" conducted between November 2004 and February 2005.

Overall response rate by Region:

Overall response rate by Stakeholder Group:

Needs that will enable more effective project implementation:

• Improved coordination with other GEF projects in same region

• Information on monitoring and evaluation indicators  

• More private sector involvement

• Better public participation

• Exchange of lessons learned and experiences 

• News and events about other projects

• Information on conventions & agreements

• Project-related documents and outputs

Barriers to effective management of project websites:

• Decentralized posting of information by stakeholders.
• Improved tools for interaction between project and subproject coordinators.
• Ability for non-technical staff to update and maintain project websites.
• Ability to share information among projects and sub-projects websites.

Services IW:LEARN should provide to improve its utility to projects:

• Regular IW:LEARN newsletter on its activities, information system, etc
• Online courses on specific topics
• More focus on networking of projects and institutions involved
• Multilingual IW:LEARN website
• An archiving service to document project outputs

To read for more results of the survey please click here: Survey Analysis

To access full details of the survey questionnaire please click here: English  or Spanish.